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Comfortably manage service cases with your team

Customer modules with your company branding

ITbrain™ - Monitoring and Asset Tracking

Remote Access Anytime, Anywhere

Connection Logs at a Glance

User Management

ServiceQueue screenshot CustomModules screenshot ITBrain screenshot Picture of remote control Picture of spontaneous support Picture of 24/7 remote access

View the status and details of all cases at a glance in your service queue. Process incoming service cases together with your team and assign them to specific colleagues. Your customer can also join the session directly with just a click.

Easily create customized modules for a consistent appearance. Save all of them in your Management Console and use them with your colleagues. Your customers simply download the module via an individual link – automatically including your latest updates.

Monitor your IT assets, software and hardware, as well as your device‘s disk space, online status or CPU usage and much more. With ITbrain™ you keep track of the important things in your IT life and learn about small problems before they become real risks.

On the road or in the office, you will always have the necessary credentials to remotely access important computers or contacts at your fingertips through your TeamViewer Account.

Whether on Windows, Mac, Linux, iOS or Android, the TeamViewer Management Console automatically logs your connection data. In combination with your individual comments this documentation is perfect for invoicing and reporting.

Manage all of your TeamViewer users through our web-based TeamViewer Management Console: Create new accounts, administer privileges and passwords, share individual contact groups and much more.